Sappnin

Privacy Policy

Last updated: April 22, 2026

Sappnin (“Sappnin”, “we”, “us”,  “our”) values your privacy. This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and your rights under applicable data protection laws, including the GDPR where applicable.

By using the Sappnin app (“Service”), you agree to this Privacy Policy.

1) Who We Are

Data Controller: Sappnin
Address: La Corniche, Nueva Andalucia, Marbella, Spain, 29604
Email: sappninteam@gmail.com
Website: https://www.sappnin.io

2) Data We Collect

We collect the following categories of personal data:

  • Account Data: Name, email address, user ID, authentication provider (email/password, Google, Apple), and email verification status.
  • Profile Data: Date of birth, profile details (bio, preferences, pronouns/relationship status if provided), profile photos and media you upload, and verification media (including verification video submissions).
  • Location Data: Precise or approximate location (depending on your permission settings), location sharing preferences, and location updates used for nearby discovery/map features.
  • Messages and Social Interaction Data: Chat message content and timestamps, contact requests, likes, notifications and related metadata, and reports/complaints submitted about users with moderation-related details.
  • Device & Technical Data: Push notification token(s) (FCM/APNs), app activity status (e.g., online/offline/app active), and basic device/app diagnostic data, including crash/error logs.
  • Support & Contact Data: Information you submit through contact/suspension appeal forms (email, subject, message).

3) How We Use Your Data

We use personal data to:

  • Create and manage your account.
  • Provide core app features (discovery, map, messaging, social interactions).
  • Deliver push notifications.
  • Operate safety and moderation workflows (reports, suspensions, blocks, verification).
  • Provide support and respond to appeals/contact requests.
  • Maintain app security, performance, and reliability.
  • Comply with legal obligations.

4) Legal Bases for Processing (GDPR)

Where GDPR applies, we rely on one or more of these legal bases:

  • Contractual necessity (to provide the Service you requested).
  • Legitimate interests (service security, fraud/safety prevention, product reliability).
  • Consent (e.g., location permissions, notifications where required).
  • Legal obligation (where required by law).

You may withdraw consent at any time where processing is based on consent (without affecting prior lawful processing).

5) Data Sharing and Processors

We do not sell your personal data.

We may share data with:

  • Other users as part of app functionality (e.g., profile visibility, messaging context).
  • Service providers/processors, such as:
    • Firebase Authentication
    • Cloud Firestore
    • Firebase Storage
    • Firebase Cloud Messaging
    • Firebase Crashlytics
    • Google Sign-In / Apple Sign-In providers
    • Google Maps services
    • Email delivery infrastructure used for support/admin workflows
  • Authorities or legal recipients when legally required.
  • Successors in a merger/acquisition/restructuring.

All processors are used under appropriate contractual and security safeguards.

6) International Transfers

Your data may be processed outside your country (including outside the EEA). Where required, we apply appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent lawful transfer mechanisms.

7) Retention

We retain data only as long as necessary for the purposes above, including:

  • While your account is active.
  • For safety/moderation and dispute handling where needed.
  • As required by legal obligations.
  • Until deletion/anonymization is requested and completed, except data we must retain by law.

8) Account Deletion and Data Deletion

You can request deletion by:

When deletion is processed, we delete or anonymize relevant account data, subject to legal retention requirements and limited technical backup windows.

9) Your Rights

Depending on your location, you may have rights to:

  • Access your personal data.
  • Correct inaccurate data.
  • Delete your data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent.
  • Lodge a complaint with your data protection authority.

To exercise rights, contact: sappninteam@gmail.com.

10) Security

We use reasonable technical and organizational safeguards to protect your data, including access controls and secure cloud infrastructure. No system can be guaranteed 100% secure.

11) Children

Sappnin is intended only for users 18+. We do not knowingly allow under-18 users. If we learn an underage account exists, we may remove it and associated data.

12) Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date and, where required, provide additional notice.

13) Contact

For privacy questions or rights requests:
Email: sappninteam@gmail.com
Website: https://www.sappnin.io